01. Introduction

By using this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not accept them, you should stop using the website immediately.

02. About Piaff Boutique

Piaff Boutique provides an online shopping service, including product presentation, order processing, delivery coordination, and customer service support.

03. Orders & Payment

All orders are subject to availability, payment approval, and confirmation. After placing an order, you will receive an email confirming that your order has been received.

We reserve the right to cancel an order if an item is unavailable, incorrectly priced, or if payment cannot be verified.

04. Product Information

We aim to describe and display all products as accurately as possible. However, colors, textures, and details may vary slightly depending on your screen settings.

05. Delivery

Delivery times are estimates only and may vary depending on your location, customs clearance, courier delays, or payment approval.

06. Duties & Taxes

Depending on your delivery destination, import duties, VAT, sales tax, or other local charges may apply. These charges are the customer’s responsibility unless stated otherwise at checkout.

07. Returns & Refunds

Returns must comply with our Returns Policy. Items must be returned unworn, unused, undamaged, with all tags attached and original packaging included.

Refunds will be processed once the returned item has been received and approved.

08. Website Use

You agree to use this website lawfully and not to copy, reproduce, damage, disrupt, or misuse any part of the website or its content.

09. Intellectual Property

All website content, including images, text, graphics, logos, layout, and design, belongs to Piaff Boutique or its licensors and may not be copied or used without permission.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using this website, you consent to the collection and use of your information as described there.

11. Limitation of Liability

Piaff Boutique is not responsible for losses caused by events outside our control, including customs delays, courier disruptions, payment issues, technical problems, or force majeure events.

12. Contact

For questions, complaints, or assistance, please contact our Customer Service team through the details provided on our Contact page.